Shipping policy
Consumer Shipping
We at Counterpointdesignresources are committed to providing our customers with fast and reliable shipments.
- Our max handling time is two business days, but most orders are shipped out same day if placed during the week.
- We ship Monday - Friday.
- Deliveries are made using USPS, UPS, or FedEx.
US Shipping: Free Shipping on All Orders Over $50
Counterpoint Design Shop offers free ground shipping on orders over $50 that ship within the United States!
Orders under the $50 threshold are charged a sliding scale fee based on your order total.
*The Eva Solo Firebox Garden Wood Burner is ineligible for this offer due to size and weight.*
Canadian Shipping: Ship by Weight
We calculate shipping to Canada based on order weight:
| Order Weight | Cost |
| 0 - 5 lbs | $9.98 |
| 5 - 10 lbs | $17.48 |
| 10 - 20 lbs | $24.98 |
| 20 - 35 lbs | $39.98 |
If you have any questions, please feel free to contact us.
Wholesale Shipping
Shipping costs for wholesale customers will be calculated and added to the the invoice after all items are prepared for shipment.
We at Counterpointdesignresources are committed to providing our customers with fast and reliable shipments.
- We ship Monday - Friday.
- Deliveries are made using UPS or FedEx.
- Our shipping discounts are highly competitve, but if you prefer to ship on your own account we're happy to do it.
If you have any questions, please feel free to contact us:
📧 [email protected]
📞 +1 (517) 336-5555 (Mon-Fri 9:00am-5:30pm, CST)